Employer access may include sensitive employee eligibility, allowance, enrollment, coverage, and administrative information. Limit access to users who need it for their responsibilities.
Each authorized person should use their own account rather than shared credentials.
Review access when someone:
Changes roles
Leaves the company
No longer needs access to ICHRA information
When the person coordinating the ICHRA changes, transfer administrative responsibility promptly.
Close the departing person's access on their last working day and give the replacement the access their responsibilities require.
Share any open items with the new contact, such as incomplete enrollment, coverage records awaiting verification, unresolved discrepancies, or approaching deadlines.
Also notify Lirvion of the new primary contact so administrative requests and notices reach the appropriate person.