Manage more employer groupswithout multiplying administrative work

Lirvion gives PEO, payroll, and HR teams a centralized way to manage ICHRA administration across employers, plans, and employees.

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Book of business dashboard showing 64 employers with status indicators and 7 employers needing attention

Growth exposes every weak workflow

Supporting one employer can hide a lot of manual work. Supporting ten makes it visible. Supporting fifty makes it expensive. The challenge is not simply adding more employers. It is maintaining a consistent administrative process as employer groups, employee populations, eligibility changes, enrollment activity, and ongoing support needs multiply. When every employer is managed differently, scale becomes harder than it needs to be. Scale works better when the workflow stays consistent.

  • Employer Setup Keep employer information organized from the start.

  • Workforce ChangesTrack new hires, terminations, class changes, and participation updates.

  • Enrollment ActivityMaintain clearer visibility into where employees are in the process.

  • Ongoing AdministrationKeep recurring administrative work from turning into a collection of disconnected exceptions.

One book of business. One clearer administrative view

Teams supporting multiple employers should not need a different spreadsheet, inbox, or process for every client. The more fragmented the administrative environment becomes, the harder it is to understand what needs attention.

Employer-Level Visibility

Review each employer within a shared administrative environment.

Employee-Level Detail

Move from the employer view into the employee record when additional context is needed.

Status Awareness

See which records are moving forward and which may require attention.

Administrative Consistency

Support employers through a repeatable workflow rather than rebuilding the process for each group.

Employer-Level Visibility

Review each employer within a shared administrative environment.

Employee-Level Detail

Move from the employer view into the employee record when additional context is needed.

Status Awareness

See which records are moving forward and which may require attention.

Administrative Consistency

Support employers through a repeatable workflow rather than rebuilding the process for each group.

A larger book of business should create more value — not more confusion.

Repeat the process. Not the manual work

Scale becomes difficult when every employer requires a custom administrative routine. Different spreadsheets. Different checklists. Different follow-up. Different interpretations of status. A stronger platform creates a repeatable administrative framework while still allowing employers to maintain their own plan design and workforce structure.

Structured Employer Setup

Bring employers into a consistent administrative process.

Defined Employee Statuses

Use clearer eligibility, participation, and administrative status categories.

Repeatable Workflows

Move recurring activities through a more predictable process.

Exception Visibility

Make records that need review easier to identify without turning every case into manual investigation.

Structured Employer Setup

Bring employers into a consistent administrative process.

Defined Employee Statuses

Use clearer eligibility, participation, and administrative status categories.

Repeatable Workflows

Move recurring activities through a more predictable process.

Exception Visibility

Make records that need review easier to identify without turning every case into manual investigation.

Grow the relationship without growing the back office at the same rate

A growing employer book can create pressure on service teams long before it creates operational leverage. More employers often mean more census changes, more enrollment questions, more status checks, more follow-up, and more reconciliation. The answer should not automatically be another layer of manual administration. A more structured ICHRA environment can help teams support growth without recreating the same administrative work for every employer.

  • 01

    Support More Employer Activity

    Keep multiple groups organized through a consistent administrative framework.

  • 02

    Reduce Administrative Fragmentation

    Bring recurring workflows closer together.

  • 03

    Keep Context Visible

    Give teams clearer access to employer and employee status information.

  • 04

    Focus Human Attention Where It Matters

    Make exceptions and records needing review easier to surface.

More clients should strengthen the business — not stretch the team thin

Brokers and benefits organizations grow by winning relationships. But administration can consume the capacity created by that growth. ICHRA adds new employer conversations, new plan-design opportunities, and new ways to serve clients. It also introduces ongoing administrative work that needs structure.

Keep the Employer Relationship

Stay focused on strategy, communication, and client value.

Improve Administrative Visibility

See more of the employer’s ICHRA activity in one environment.

Support Consistent Service

Reduce the need to invent a different process for every group.

Create More Capacity

Use technology and structured workflows to reduce avoidable administrative drag.

Keep the Employer Relationship

Stay focused on strategy, communication, and client value.

Improve Administrative Visibility

See more of the employer’s ICHRA activity in one environment.

Support Consistent Service

Reduce the need to invent a different process for every group.

Create More Capacity

Use technology and structured workflows to reduce avoidable administrative drag.

A shared platform layer makes it easier to manage that administration consistently across a growing book of business.

Scale breaks when every workflow lives somewhere else

Eligibility in one place. Enrollment in another. Coverage information somewhere else. Premium activity in another system. Employer questions in email. Broker questions in chat. That fragmentation becomes harder to manage as the book of business grows. Lirvion brings core ICHRA administrative workflows closer together so teams can work from a more connected picture.

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Employee-level workflows

  • Eligibility — Maintain employee eligibility and class information.

  • Enrollment — Track employee progress through the appropriate enrollment workflow.

  • Coverage Verification — Keep coverage-related status closer to the administrative record.

Money and ongoing work

  • Premium Activity — Maintain visibility into premium-related information associated with participating employees.

  • Ongoing Administration — Keep recurring employer and employee activity connected over time.

Teams can work from one connected administrative picture instead of reconstructing it from separate systems.

New terminology should not create a second administrative model

As of September 2026, CMS uses CHOICE Arrangement terminology in employer-facing guidance for ICHRA. For organizations supporting multiple employers, that terminology shift should not require a second operating model.

The underlying administrative need remains familiar: employee eligibility, enrollment, coverage verification, premium activity, and ongoing employer support.

That continuing administrative framework remains the foundation of the Lirvion experience. The name can evolve. The administration still has to work.

New terminology should not create a second administrative model

Every employer is different. The workflow doesn’t have to be

Employers can have different workforce structures, employee classes, allowance designs, and administrative needs. That does not mean every employer should require a completely different service model. The platform should provide enough structure to keep administration consistent while preserving the employer-specific information that matters.

  • Employer-Specific Design — Maintain the structure associated with each employer.

  • Consistent Status Logic — Use common administrative concepts across groups.

  • Repeatable Review — Give teams a clearer way to review employer and employee activity.

  • Easier Handoffs — Reduce gaps when work moves between sales, implementation, brokers, and administrative teams.

Every employer is different. The workflow doesn’t have to be

More employers. Fewer ways for work to get lost

Which employers need attention?Which employees have a pending issue?What changed?What happens next?

A scalable administrative environment should make those four things easier to understand. If answering those questions requires opening multiple systems and reconstructing the story manually, the workflow is not scaling. A stronger system makes the next action easier to see.

What does it mean to support employers at scale?

Supporting employers at scale in ICHRA administration means managing recurring employer and employee administrative workflows across a growing book of business without rebuilding the process for every group. That can include:

Employer Onboarding

Bring new groups into a structured administrative environment.

Eligibility Management

Maintain employee classes, status changes, and eligibility-related information.

Enrollment Administration

Track employee progress and unresolved enrollment activity.

Coverage Verification

Maintain clearer visibility into required coverage information.

Premium Activity

Keep premium-related information connected to the employee record.

Ongoing Administration

Support recurring employer and employee changes throughout the plan year.

Employer Onboarding

Bring new groups into a structured administrative environment.

Eligibility Management

Maintain employee classes, status changes, and eligibility-related information.

Enrollment Administration

Track employee progress and unresolved enrollment activity.

Coverage Verification

Maintain clearer visibility into required coverage information.

Premium Activity

Keep premium-related information connected to the employee record.

Ongoing Administration

Support recurring employer and employee changes throughout the plan year.

The goal is not simply to process more activity. It is to create a more repeatable way to support more employers without allowing administrative complexity to grow unchecked.

Build capacity into the platform

Lirvion is designed to give employer-facing organizations a more structured administrative foundation for ICHRA. Employer information, employee status, eligibility, enrollment, coverage verification, premium activity, and ongoing administration can be viewed within a more connected environment.

  • Centralized Employer Visibility — Keep employer groups easier to navigate.

  • Connected Employee Records — Maintain clearer administrative context at the employee level.

  • Repeatable Workflows — Support recurring activity through a consistent framework.

  • Clearer Exception Handling — Surface records that may need additional attention.

  • Employer & Broker Access — Give the people supporting the arrangement a clearer administrative view.

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Build capacity into the platform

Frequently asked questions

Scaling ICHRA administration

Teams, brokers and coverage

Grow the employer book. Keep the administration under control

More employers should create more opportunity. Not more disconnected work. Build a more structured foundation for ICHRA administration as the business grows.