Maintain a current billing contact who is authorized to receive invoices and address billing questions.
When the billing contact changes, report the change separately from updates to your organization's general or administrative contacts.
The billing contact should review each invoice when it becomes available rather than waiting until the payment deadline. Early review provides time to resolve employee-count differences, unfamiliar service charges, or other discrepancies.
Payment method
Employer billing payments are set up through Stripe.
The billing contact should keep the payment method current and follow the instructions shown during payment setup when an update is required.
This payment process applies to charges owed to Lirvion and is separate from employee insurance premium payments.